FAQ

Questions,
answered.

Do guests need an app?

No. They scan a QR. They can pay with Apple Pay, Google Pay, or a card. No app, no account.

What does verified mean?

A review left through an active badge that belongs to that worker. Not an identity check. No ID, no guest account, no login.

Is there a guest fee?

No. €0 for the guest. The company pays the plan.

What are the €50 and €250 packs?

Not the plan. They only pay for badge activations. One credit is €5 and turns one badge on. 10 credits are €50, 50 credits are €250. Turning a badge off does not refund the credit.

How does the worker get paid?

Tips sit on the TipMee platform balance. From €5, the worker withdraws to their bank through Stripe Connect.

Which industries?

Six, on this site: hotels, restaurants and bars, healthcare, retail, delivery, and a company of one. Healthcare is not coming later.

What does a manager see today?

Tips, ratings, and comments. AI reports and at-risk alerts are in development and not live yet.

Is there a free company plan?

No. Free is the guest. A company picks Pro, Team, Business, or Enterprise.

Does the QR expire when they change jobs?

The badge is issued by the employer. The profile at /w/ stays with the worker.

Is it compliant with local tipping laws?

TipMee is designed for EU distribution rules — tips are tracked transparently per employee with full audit history. Talk to us about your jurisdiction.

How long does setup take?

Under a day for a single location: import your team, print the QR badges or stands, and you are live.